Patient Safety and Quality

Saint Francis Hospital, Home Care and our community offices are committed to providing patients the highest quality and safest care.

Patient Care Advocate at Saint Francis Hospital

You are welcome to contact our patient care advocate.

Phone 302.421.4960

Mail
Saint Francis Hospital
Attention: Patient Care Advocate
701 N. Clayton Street
Wilmington, DE 19805

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

If you have a quality or patient safety concern, please contact the department director of the area who will work with you to resolve your concern.

Print a quality incident report form from the JCAHO web site at www.jcaho.org

Email
complaint@jcaho.org

Fax – Office of Quality Monitoring
630.792.5636

Mail
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your concern, you may contact JCAHO at 1.800.994.6610 on weekdays from 8:30 am to 5:00 pm (CT).